Refund policy

Shipping & Returns
After your order has been confirmed and authorized, it will be processed and shipped out to you within 24-48 hours. This does not include Weekends or Holidays. Kays Boutique is not responsible for lost or stolen packages.

Kays Boutiquexoxo is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to the address you provided and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS. 

EXCHANGES:

• NO Refunds

•damaged exchanges must be within 7 days.

All promotional sales are FINAL SALE. All mark down items are final sale. All Bodysuits, Swimwear, Intimates, Jewelry, Bodychains, Belts, Purses, Hats, Sunglasses, Tights, Socks, and Sale items may not be returned. No exceptions.